We are LumenSoft, a remote-first company building tools used by thousands of teams worldwide. Our operations team is growing and we need a Lead Operations Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Support resource planning and capacity management initiatives
- Document processes and ensure knowledge is shared across teams
- Identify bottlenecks and implement scalable process improvements
- Coordinate with vendors, partners, and external stakeholders
- Own and optimize end-to-end operational processes and workflows
What We're Looking For:
- Track record of defining and executing on strategic initiatives
- 7+ years of progressive experience in your field
- Deep expertise in your domain with a broad technical perspective
- Strong organizational and cross-functional collaboration skills
What We Offer:
- Parental leave and family-friendly policies
- Fully remote — work from anywhere in the world
- Competitive salary with equity or performance bonuses
- Company-wide team retreats twice per year
- Health, dental, and vision insurance (or stipend for international hires)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.