We are KineticDev, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Lead Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Develop and deliver compelling product demos to potential clients
- Exceed quarterly revenue targets and contribute to team growth
- Identify customer needs and align solutions to their goals
- Provide market feedback to product and marketing teams
- Collaborate with customer success on seamless handoffs post-sale
What We're Looking For:
- 7+ years of progressive experience in your field
- Strong organizational and cross-functional collaboration skills
- Track record of defining and executing on strategic initiatives
- Experience leading and growing high-performing teams
- Deep expertise in your domain with a broad technical perspective
What We Offer:
- Company-wide team retreats twice per year
- Unlimited PTO and company-wide recharge days
- Flexible hours — we trust you to manage your time
- Annual learning and development budget ($1,500+)
- Parental leave and family-friendly policies
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.